Privacy Policy

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Introduction

KIDZ, Inc. is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your information in connection with SMS communication.

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Information We Collect

When you provide your mobile phone number for SMS communication, we collect the following:

• Your phone number for sending SMS messages

• Appointment-related details necessary to communicate effectively

• By interacting with our main number, you are consenting to maintain communication by SMS text message from KIDZ, Inc. Message frequency may vary. Message & data rates may apply. You can reply STOP to opt-out of further messaging. You can reply HELP for more information, or call us at 337-497-1002.

We do not use SMS messages for marketing, promotions, or purposes unrelated to your care.

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How We Use Your Information

Your information is used solely for responding to patient-initiated SMS messages, including:

• Confirming, rescheduling, or canceling appointments

• Providing essential appointment-related notifications

• No mobile or messaging consent information will be shared with third parties/affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Security Measures

We take the security of your information seriously and adhere to the following standards:

• Compliance with the Health Insurance Portability and Accountability Act (HIPAA)

• Implementation of industry-standard security measures to prevent unauthorized access

• Use of secure messaging in the client portal as the preferred communication method

Data Sharing and Retention

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• We do not sell, rent, or share your phone number or personal information with third parties for marketing purposes.

• Your data may be shared with third-party service providers solely to facilitate SMS message delivery.

• We retain your phone number and SMS-related information only as long as necessary for communication purposes or as required by law.

• No mobile or messaging consent information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties

Opt-Out and Data Rights

You have the right to opt-out of SMS communication at any time by:

• Replying "STOP" to any message received.

• Contacting our office directly at [Your Office Phone Number]. Opting out may impact our ability to send you timely reminders and notifications.

Changes to This Privacy Policy

KIDZ, Inc. reserves the right to update this Privacy Policy to reflect changes in regulations or office practices. Updates will be communicated via your client portal.

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If you have any questions regarding this Privacy Policy, please contact our office at 337-497-1002 or through your secure client portal.